Initial reports suggested ISIS/ISIL/IS was picking up the slack where the Iraqi state had failed: garbage services, water, etc. That may have been the case, briefly, or only in certain areas...
Slick Islamic State videos depicting functioning government offices and the distribution of aid do not match the reality of growing deprivation and disorganized, erratic leadership, the residents say. A trumpeted Islamic State currency has not materialized, nor have the passports the group promised. Schools barely function, doctors are few, and disease is on the rise.
In the Iraqi city of Mosul, the water has become undrinkable because supplies of chlorine have dried up, said a journalist living there, who spoke on the condition of anonymity to protect his safety. Hepatitis is spreading, and flour is becoming scarce, he said. “Life in the city is nearly dead, and it is as though we are living in a giant prison,” he said.
In the Syrian city of Raqqa, the group’s self-styled capital, water and electricity are available for no more than three or four hours a day, garbage piles up uncollected, and the city’s poor scavenge for scraps on streets crowded with sellers hawking anything they can find, residents say.